Metaltex

Frequently Asked Questions

What types of products can I find on Baitishk?

Baitishk offers a wide range of stylish and functional home essentials, including Kitchenware, Organizers, Storage Solutions, Tableware, Drinkware, and more, all designed to make everyday living easier and more stylish.

How long does it take to receive my order?

Orders within Kuwait are typically delivered within 1–2 business days after confirmation. For international GCC orders (including Saudi Arabia, UAE, Qatar, Bahrain, and Oman), delivery usually takes 5–10 business days, depending on customs and destination. You’ll receive a tracking link once your order has been shipped so you can follow its progress.

Do you offer international shipping?

Yes! We now offer international delivery across GCC countries, including Saudi Arabia, UAE, Qatar, Bahrain, and Oman.

What payment methods do you accept?

We accept a variety of payment methods through My Fatoorah, including K-Net, Visa, MasterCard, Apple Pay, and more, ensuring a secure and convenient checkout experience for all customers.

How do I track my order?

Once your order ships, you’ll receive a tracking link via email. Simply click the link to monitor your order’s journey right to your doorstep.

Can I return a product if I’m not satisfied?

Absolutely. We want you to love your purchase, but if it doesn’t meet your expectations, you can initiate a return within 14 days of delivery. Visit our Return Policy page for detailed information on how to return your items.

How do I contact customer support?

Our Customer Support team is here to help! You can reach us via email at info@baitishk.com or through our Contact Us page. We’re available to assist with any questions or concerns you may have.

Do you offer discounts or promotions?

Yes, we regularly offer exclusive discounts and promotions. Sign up for our newsletter to stay updated on special offers and new arrivals, and follow us on social media for the latest updates.

Is my personal information secure on your website?

Yes, we take data security seriously and use SSL encryption to protect your information. You can shop confidently knowing that your personal data is safe and secure with us.

Trusted Quality
Best Products Only

Free Returns
Easy 14-Day Returns

Secure Checkout
Safe & Secure Purchase

Free Delivery
on orders above 15 KD

About Baitishk

Welcome to Baitishk, where functionality meets style to transform your living spaces. Established under the trusted umbrella of Ahmed Thamer Diyab Trading Company, a leading name in homewares and kitchenware in Kuwait. Learn more about Baitishk